Shipping Policy

Thank you for shopping at Buerxiaoba. This page explains how we process and ship your orders.

Processing Time

Orders are processed as quickly as possible after payment is confirmed. Processing time may vary depending on product availability and order volume. You will receive an order confirmation by email once your order is placed.

Shipping Destinations & Cost

We ship worldwide. Free shipping is offered on qualifying orders, and the exact shipping options and cost for your order are shown at checkout based on your delivery address.

Delivery Time

Delivery time depends on your location and the shipping method selected at checkout. Estimated delivery windows, when available, are shown at checkout. Please note that international shipments may experience delays due to customs or local carrier conditions.

Tracking

Where tracking is available, we will provide the tracking information so you can follow your order. If you have questions about an order in transit, please contact us via WhatsApp with your order number.

Customs, Duties & Taxes

International orders may be subject to import duties, taxes and customs fees levied by the destination country. These charges are the responsibility of the recipient unless otherwise stated at checkout. We are not responsible for delays caused by customs.

Incorrect Address

Please make sure your shipping address is complete and correct. We are not responsible for packages delivered to an incorrectly provided address. Contact us as soon as possible if you notice an error in your order.

Returns

For information about returns and refunds, please see our Refund and Returns Policy.

Questions

If you have any questions about shipping, please contact us via our Contact page or WhatsApp.