Privacy Policy

This Privacy Policy explains how Buerxiaoba (buerxiaoba.com), operated by World Tong Department Store Co. Ltd., collects, uses and protects your personal information when you visit our website or place an order.

Information We Collect

We collect information that you provide directly to us, including: your name, email address, shipping and billing address, phone number and order details when you place an order or contact us. We also collect certain information automatically, such as your IP address, browser type, device information and pages visited, to help us operate and improve our website.

How We Use Your Information

We use your information to: process and deliver your orders; provide customer support; communicate with you about your orders; improve our products and website; and, where you have consented, send marketing communications. We do not sell your personal information to third parties.

Cookies & Similar Technologies

We use cookies and similar technologies to keep the website functional, remember your preferences, and understand how visitors use the site. Third-party services we use — including LiteSpeed Cache, Google services, Meta (Facebook/Instagram) and our live chat provider — may also set cookies as described in their own privacy policies.

Third-Party Services

We work with trusted service providers to run our store, including: payment processors (such as PayPal) to handle payments; shipping carriers to deliver orders; Google and Meta for analytics and advertising; Tawk.to for live chat; and Hostinger for website hosting. These providers process your data only as needed to provide their services and are subject to their own privacy policies.

Data Retention

We retain order and customer information for as long as necessary to fulfill orders, comply with legal obligations, resolve disputes and enforce our agreements.

Your Rights

Depending on your location, you may have rights to access, correct, delete or restrict the use of your personal information, and to object to processing. To exercise any of these rights, please contact us through our Contact page.

Children’s Privacy

Our website sells educational products, some of which are intended for children. We do not knowingly collect personal information from children. If you believe a child has provided us personal information, please contact us and we will take steps to remove it.

Security

We take reasonable measures to protect your personal information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Please review it periodically.

Contact

If you have questions about this Privacy Policy or your personal information, please contact us via our Contact page or WhatsApp.